INTRODUCTION
Background Information: Oral and maxillofacial surgery requires additional years of hospital-based surgical and anesthesia training after graduation from dental school. As an oral and maxillofacial surgeons, Drs. May and Roberts manage a wide variety of problems relating to the mouth, teeth and facial regions. Drs. May and Roberts practice a full scope of oral and maxillofacial surgery with expertise ranging from dental implant surgery and wisdom tooth removal to corrective jaw surgery. This also includes techniques designed to rebuild bone structure with minimal surgical intervention and optimal patient comfort. We can also diagnose and treat facial pain, facial injuries, and fractures.
Our staff is trained in assisting with Intravenous (IV) sedation or outpatient general anesthesia in our state-of-the-art office setting. Patients are continuously monitored during and after surgery.
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Surgical Staff: The surgical staff at George W. May, Jr. DMD Oral and Maxillofacial Surgery are all certified through Dental Anesthesia Assistant National Certification Examination, ACLS, and PALS. They are experienced oral and maxillofacial surgical assistants, who assist in administration of IV sedation and surgery. All staff are informed administrative personnel, well-versed in health and insurance policies, and are CPR certified.
FIRST VISIT
Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day.
Please assist us by providing the following information at the time of your consultation:
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Your surgical referral slip and any x-rays if applicable.
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A list of medications you are presently taking.
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If you have medical or dental insurance, bring the necessary completed forms. This will save time and allow us to help you process any claims.
IMPORTANT: All patients under the age of 18 years of age must be accompanied by a parent or guardian at the consultation visit.
A preoperative consultation and physical examination is mandatory for patients undergoing IV anesthesia for surgery. Please have nothing to eat or drink six hours prior to your surgery. You will also need an adult to drive you home.
Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e., diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are currently taking any medication (i.e., heart medications, aspirin, anticoagulant therapy, etc.).
FINANCIAL INFORMATION
For your convenience, we accept all major credit cards. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us. Many times, a simple telephone call will clear any misunderstandings.
INSURANCE INFORMATION
At George W. May, Jr. DMD Oral and Maxillofacial Surgery we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at Flowood Office Phone Number 601-932-3607.
Please bring your insurance information with you to the consultation so that we can expedite reimbursement. Most insurance companies will respond within four to six weeks. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.
Please call if you have any questions or concerns regarding your initial visit.
PRIVACY POLICY
This notice describes how your medical information may be used and disclosed and how you can gain access to this information. This notice applies to all your records of care. The Health Insurance Portability & Accountability Act (H.I.P.A.A.) of 1996 is a federal program that requires that all medical records and health information about you are kept confidential. This notice is a requirement of this legislation and is used for information purposes only.
How we may use and disclose medical information about you:
Treatment: This includes providing information about you to other health care providers, family members and/or other representatives authorized by you. An example would be a discussion of a planned surgical treatment with your dentist or family physician.
Payment: We may disclose information about you as needed for billing, collections or other third parties. For example, a request for determination of insurance coverage.
Health Care Operatons: To allow a more efficient treatment course and provide increased quality of care. An example would be an annual quality assessment review.
We may also contact you to provide appointment reminders via phone, answering machine or mail. Also, a “Sign-in” list is requested to facilitate patient access. Additional areas of disclosure may include emergency situations, requirements of law, workman’s compensation, public health risks and investigations and for purposes of settlement of disputes.
You have the following rights and may be exercised by written request to our office:
The right to inspect, copy and amend your protected health information.
The right to receive an accounting of disclosures of protected health information.
The right to request restrictions on certain uses of limitations on the medical information we use to disclose about you for treatment, payment or health care operations. We are, however, not required to comply with your request.
The right to request confidential communications and a copy of this notice.
We are, not only required by law, but are personally committed to safeguard your protected health information and will do so to the best of our abilities and abide by the terms of this notice.
We are required to abide by the terms of this Notice of Privacy Practices. We reserve the right to change the terms of this notice currently in effect. You may contact the Department of Health and Human Services with any concerns or complaints and form more information about H.I.P.A.A.